Help - Frequently Asked Questions

 

To help you answer your questions, below is a list of the most frequently asked questions:

 

  1. > Design Market, how does it work?
  2. > What is a marketplace?
  3. > What is the difference with a classifieds website?
  4. > Where do the products come from?
  5. > Are the products genuine vintage pieces?
  6. > How to place an order?
  7. > What are the shipping fees?
  8. > Is online payment secured?
  9. > How to track my order?
  10. > Is there a customer service?
  11. > I am a merchant of mid century modern furniture, how can I sell my products on Design Market?

 

Design Market, how does it work?

Design Market is the first marketplace dedicated to mid century modern furniture. The website gathers pieces from hundreds of specialized and recognized professionals - galleries and specialized antique dealers - offering exclusively vintage design and mid century modern furniture from the 40s to the 90s. No copies on our website.

 

What is a marketplace?

A marketplace is a virtual online space where merchants and buyers can make transactions in a controlled and secure trusted environment. Some examples of the best-known general marketplaces are Amazon or Ebay. Design Market is a marketplace specialized in Mid century modern furniture.

 

What is the difference with a classifieds website?

On a classifieds website, merchants and individuals directly post their products for sale. These kinds of websites provide a lot of products, but the risks are numerous: no or little control on merchants, no authentication on products, often no integrated payment solution nor delivery system, etc.

Design Market has defined a unique and trusted framework which allows you to confidently purchase genuine vintage furniture from the 20th century, based on several control points: Professional dealers (sales conditions and code of ethics), Product control, Online secured payment, Customer Service, Wolrdwide shipping...

 

Where do the products come from?

All products on Design Market are Genuine Mid century modern furniture, produced between 1930 and 1999, sold by professional dealers: 20th century armchairs, mid century modern sofas, genuine tables, 50s chairs, etc ... We have partnerships with hundreds of professional dealers to offer you a one-of-a-kind mid century modern furniture collection.

 

Are the products genuine vintage pieces?

We only offer genuine vintage products: armchairs, chairs, sofas, tables, desks.... You won't find any copies on our website. All products are genuine pieces sold by professional dealers worldwide.

 

How to place an order?

When you see a piece of furniture you wish to purchase, click "Add to Cart" and follow the ordering process. A personalized shipping quote is provided by email for free, and you will be able to finalize your order online. Payments can be made via different means: Visa, Master Card,... and Bank Transfer.

 

What are the shipping fees?

Shipping fees depend on the content of your order, and your shipping address. For any order on Design Market, you will first receive a personalized shipping quote by email.

 

Is online payment secured?

Design Market offers a 100% secure payment solution for your online purchases, in partnership with our bank BNP PARIBAS, without any risk of data capture or re-use of your confidential data:
- Your payment information is not stored on our servers and is completely confidential
- All information transmitted during your payment is encoded and encrypted

* : Compliance with international standards PCI-DSS (Payment Card Industry Data Security Standards)

 

How to track my order?

Once you have made an order on our website, you can follow its progress. By logging into your account, you can also follow in detail the status of your orders.

 

Is there a customer service?

Sure! For any questions, you can contact us by email, by phone and by chat.

From the use of the website until the delivery of your order, our Customer Service is available to assist you throughout the process.

 

I am a merchant of mid century modern furniture, how can I sell my products on Design Market?

You can contact us at +33 1 84 13 18 14 or send us an email, we will answer quickly. If your products are exclusively from the 20th century (modernist 1930 to 2000), we will showcase them on Design Market and find you buyers for your products!