1. Definition and nature of personal data

Whenever you use the site (hereafter: the “Site”), we may be required to request your personal data.

The term “personal data” refers to any and all information which enables identification of an individual, specifically your surname, first name(s), postal and email address, telephone number(s), post code, date of birth, Site transaction data, details of your purchases and bank card numbers, as well as any other information with which you may choose to provide us.

2. Purpose of the present charter

The present charter is designed to inform you of the means by which we gather your personal data, with the strictest respect for your rights.

In this respect we would like to point out that with regards to the collection and management of your personal data, we conform with applicable laws, files and freedoms.

3. Identity of the person responsible for data collection

Responsibility for the collection of your personal data lies with the company DESIGN MARKET SAS, French company, registered on the Nanterre Trade and Companies Register under No. 803 323 252, with its headquarters located 60, Quai Alphonse Le Gallo, 92000 Boulogne-Billancourt, FRANCE (denoted in the present document by: “We”).

4. Personal Data

Your personal data is collected for one or more of the following purposes:

(i) To manage your access to certain services available on the Site and their use,
(ii) To carry out client management operations, namely regarding contracts, orders, deliveries, invoices, loyalty schemes and client relations follow up procedures,
(iii) To produce a file of registered members, users, clients and prospective clients,
(iv) To issue newsletters, requests and promotional messages. Should you not wish to receive such communications, you are able to inform us when your data is collected;
(v) To develop statistics on trade and service use,
(vi) To organise competitions, prize draws and any other promotional activities, all subject to the applicable laws,
(vii) To process notifications for individuals regarding our services or content,
(viii) To manage missed payments or subsequent disputes regarding the use of our services,
(ix) To adhere to our legal and regulatory obligations.

We will inform you, on collection your personal data, whether certain information must be completed or if it is optional. We will also indicate what the consequences are of not responding.

5. Recipients of collected data

Members of our company personnel will have access to your personal data: customer service, shipping service, departments responsible for verification (particularly the account auditor).

Other people may have access to your personal data are our sub-contractors for payment means, delivery means, and commercial means. On the explicit condition of fulfilling our legal requirements, your consent is requested or a possibility of refusal is granted before any data transmision.

On the explicit condition of fulfilling our legal requirements, we may grant public bodies, court officers, ministerial officers and bodies responsible for the recovery of credit access to your personal data.

Finally, if you choose to subscribe to the refund guarantee, your personal data will be transmitted to Trusted Shops. You'll find more details about Trusted Shops data privacy policy at


6. Transfer of personal data

Your personal data will not be subject to a transfer, loan or exchange for the benefit of third parties.

7. Duration of the retention of your personal data

(i) Regarding data related to client management and prospective clients:

Your personal data will not be retained for any longer than is absolutely necessary for us to ensure our commercial relationship with you is effectively managed. However, data proving the existence of a right or a contract must be kept in order to adhere to legal obligations, the period of time being set out under the applicable law.

Regarding potential client acquisition activities, their data may be retained for a period of three (3) years following the end of the commercial relationship.

Personal data regarding a potential client may be retained for a period of three (3) years following their collection or the last contact with the potential client.

Subsequent to the three (3) year period, we have the right to contact you again in order to enquire as to whether you wish to continue receiving commercial communications.

(ii) Regarding forms of identification:

In the event of the right of access or rectification being exercised, data related to forms of identification can be retained for one (1) year. In the event of the right to opt-out being exercised, this data can be archived for three (3) years.

(iii) Regarding bank card data:

Financial transactions related to Site purchases and fees, will be provided to a payment service provider who in turn ensures their proper management and security.

In order to provide our services, it may be necessary for this payment service provider to be granted access to your personal data related to your bank card numbers, which he/ she will collect and retain in our name and on our behalf.

We will not have access to this data.

In any event, your bank card data may be retained by our service provider, for the purposes of providing proof in the event of a transaction subsequently being contested, this data will be retained in intermediate archives, for a period of thirteen (13) months following the debit date. This period could be extended to 15 months in order to account for the possibility of deferred debit cards being used for payment.

(iv) Regarding management of opt-out lists compiled during client acquisition activities:

Information enabling recognition of your right to opt-out is retained for a minimum of three (3) years following any use of the opt-out right.

(v) Regarding audience tracking statistics:

Information stored in the user terminal or any other means used to identify users and enabling them to be tracked or to measure the frequency of their visits will be retained for no longer than six (6) months.

8. Security

We ensure that all practical precautions, organisational measures and appropriate steps are taken in order to preserve the security, integrity and confidentiality of your personal data, and particularly to prevent their alteration, damage or unauthorised access by a third party. We also employ the latest secure payment systems in accordance with governing regulations.

9. Cookies

Cookies are text files, which are often encrypted, that your web browser stores. They are created whenever a user’s web browser loads any given website: the site sends information to the web browser, which then creates a text file. Every time the user returns to the same site, the web browser retrieves this file and sends it to the website server.

Two types of cookies with differing purposes can be distinguished: technical cookies and advertising cookies:

- Technical cookies are used for the duration of your navigation, in order to facilitate and carry out certain functions. A technical cookie can for instance be used to memorise responses submitted in a form or even user language or website presentation preferences, wherever such options are available.

- Advertising cookies can be created not only by the website the user is navigating, but also by other websites providing advertising, announcements, widgets or other elements of the displayed page. These cookies can be used for targeted advertising in particular, that being advertising which is determined by user navigation.

We use technical cookies. They are stored in your web browser for a period of six (6) months.

Regarding the advertising cookies that we use, we provide a tick box to express your agreement when your data is collected.

We use Google Analytics which is a statistical audience analysis tool that generates a cookie enabling measurement of the number of Site visits, the number of page views and user activity. Your IP address is also collected in order to determine which city you are connected from. We also use cookies from Google Adwords, Google Shopping, Bing Ads, Criteo for targeted advertising purposes.

Finally, we also use cookies from companies Facebook, Twitter, Google +, Pinterest and Addthis.

The period of time this cookie is retained is detailed in article 7 (v) of the present charter.

We remind you that it remains possible to block cookie storage through web browser configuration. Such action may however impact on your usage of the site.

10. Consent

Providing your personal data represents your express consent for the collection and use of it in accordance with that detailed in the present charter and in applicable legislation.

11. Access to your personal data

In accordance with applicable laws, files and freedoms, you retain the right to receive communication and, where applicable, the rectification or removal of any data concerning you, via online access to your client account.

You can also direct correspondence to:

- The email address:
- The postal address: DESIGN MARKET, 60 Quai Alphonse Le Gallo, 92100 Boulogne-Billancourt, France.

It is recalled that any individual can, on legitimate grounds, oppose the processing of their personal data.

12. Amendments

We reserve the right to amend the present charter at any moment, at our sole discretion, either in its entirety or in part. Such amendments will come into effect once the new charter is published. Your use of the Site once these amendments have come into effect will represent recognition and acceptance of the new charter. Failing that, and should the new charter present any problems for you, you should cease accessing the Site.

13. Entry into effect

The present charter came into effect on August 13th, 2016.